Frequently Asked Questions
1. Are ABC Legal solicitors or lawyers?
We are lawyers, but not solicitors. What’s the difference? Well, a paralegal or a legal executive can both call themselves a lawyer – and we have both of these classes of lawyer working for us. But a solicitor is regulated by the Solicitors Regulation Authority (SRA), which we are not.
High street solicitors generally specialise in their own, limited areas of UK law: marital issues, conveyancing etc. Many do not understand the complexities of timeshare contract law. In fact, many solicitors don’t know where to start with the specialised work that we do. How do we know this? We have solicitors coming to us for advice!
2. Can we get this service anywhere else cheaper? Timeshare
Timeshare law can be extremely complex. The most complicated cases can involve hundreds of man-hours, and often across several jurisdictions. A high street solicitor may charge you many billable hours just to try and learn about timeshare law before they could attempt to help you. ABC Legal have risen to become one of the largest and most successful specialist companies of its kind. We complete many cases within 8-12 weeks. We see many timeshare owners who have tried to exit their timeshare previously, using a cheaper company. As they say, “buy cheap, buy twice!”
3. In the contract it states that we may not be formally exited. What does this mean?
In cases where the resort will not engage and provide a formal (legally binding) exit, you may receive a letter from us confirming your exit, based on our opinion that the resort is unlikely to sue you, as explained in your contract. If so, the “TOPPL” Discretionary Benefit Scheme may provide a payment to you of up to £50,000 per timeshare resort owned if you are successfully sued by the resort. Any payment is discretionary (I.e. not guaranteed) and subject to the conditions of the scheme.
4. What happens if you can’t exit me from my timeshare?
In 2017 we exited clients from over 870 timeshares in accordance with the descriptions of exit set out in our contract. However, if we fail to achieve your exit there will be no cost to you.
5. If I die while this is in still progress, will the discretionary benefit scheme transfer to my estate?
Yes. The discretionary scheme covers the ownership, not the person.
6. What should I do if my resort contacts me?
Let them know “I am looking into legal representation and cannot discuss the matter further.” Then immediately advise your Legal Liaison Officer that you received a call.
7. My resort will take back my ownership: why should I use your services?
Some resorts will allow ownerships to be returned, either free of charge or with a set fee. When signing your ownership back to the resort, there will often be a clause within the agreement that waives your right to claim for any compensation. The resorts know that their contracts may be vulnerable to compensation claims, therefore may be more than happy for you to sign this agreement, as it may limit their future financial liability.
8. What happens if the resort threatens me with legal proceedings?
Send all correspondence to your Legal Liaison Officer.
9. What does the Discretionary Benefit Scheme cover?
It may entitle you to a maximum of £50,000 per timeshare resort owned, if you are successfully sued by your resort. Any payment is discretionary (i.e. not guaranteed) and subject to the conditions of the scheme (see Q3).
10. I owe maintenance, can I still use your services?
Yes, we can help if you have outstanding maintenance.